Client Care

The Eclipsys Sunrise Patient Flow team (formally Premise) prides itself on maintaining high levels of customer satisfaction and delivering superb product support. For support of technical issues, download of software updates and product documentation, or to request additional product information, please log on to our secure client support arena.

To ensure the confidentiality of client information, the Client Care Portal is a protected area that requires login ID and password.  If you do not have a login ID and password, please contact Support directly at:

 860-246-3000 , option #5
support@premiseusa.com

Eclipsys Corporation (formally Premise)
76 Batterson Park Road
Farmington, CT 06032